When To Act Immediately
If in doubt don't hesitate to call us for advice - we don't charge for emergency telephone advice.
Here are some of the common emergency situations you may experience with your pet. However, if you are concerned about your pet’s wellbeing, please don’t hesitate to call for professional advice. We are available 24 hours a day.
Out Of Hours Policy
We are here for your pet 24 hours a day, 7 days a week, 365 days a year should your pet have an emergency.
Our out of hours consult fees reﬂect the cost of providing this service, but we aim to keep them reasonable and proportionate.
Animal welfare is our ﬁrst priority. Please do not hesitate to call for ﬁnancial reasons. You will not be charged for emergency advice given over the phone.
Out of Hours Emergency Consult Fees
Please note these fees are for registered clients. There will be an additional £60 charge if you not already registered with us.
4pm-6pm(Mon, Wed, Fri): £60 inc VAT
6pm-9pm: £96 in VAT
9pm-8am: £156 inc VAT
Weekends & Holidays
6pm-9pm: £96 inc VAT
9pm-8am:￡156 inc VAT